Privacy Policy
Updated 2024-05-20
FARMEDIA LTD (“farmedia”, “we”, “us”) respects your privacy. This notice explains how we handle personal data when you use farmedia.ltd, speak with us, or engage our services. We operate as data controller under UK GDPR and the Data Protection Act 2018.
Information we collect
We collect:
- Contact information you provide through forms, email, or phone.
- Business details shared while discussing projects or partnerships.
- Technical data such as IP address, device type, and pages visited, captured through essential analytics and security tooling.
We do not sell personal data and we only collect what is necessary to respond to enquiries, deliver work, and protect our services.
How we use your information
Personal data is used to:
- Respond to enquiries, proposals, and support requests.
- Deliver consultancy engagements and manage client accounts.
- Send operational updates you have requested.
- Maintain site security, prevent fraud, and meet legal obligations.
Our lawful bases include consent, contract performance, and legitimate interests. Where we rely on consent you may withdraw it at any time.
Sharing and transfers
We share data with trusted UK and EEA service providers for hosting, analytics, communications, and professional advice. Contracts ensure they protect your information. We only transfer data internationally where safeguards such as UK adequacy regulations or standard contractual clauses are in place.
Data retention
We keep personal data only for as long as required to fulfil the purposes above. Enquiry records are reviewed annually. Project records are retained for up to seven years to satisfy statutory obligations.
Your rights
You may request access, correction, deletion, restriction, or portability of your personal data. You can also object to processing where we rely on legitimate interests. To exercise these rights, use the contact form options on our Contact page. If you have concerns you may raise them with the Information Commissioner’s Office (ICO).
Contact us
Reach out through the details provided on our Contact page. We will update this policy when our practices change and post the latest version on this page.